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We visited the hotel to celebrate our 20th wedding anniversary. Wonderful charming hotel with great service. Quick check in, a wonderful bar in the lobby, large rooms, and great valet parking attendants.
We came to the area to go to the Dallas Cowboys game and spend time with family. The hotel was very nice, well-kept and beautiful. The staff was very friendly and helpful. They helped us with transportation and were always at the front doors ready to serve.
What an amazing hotel. perfectly located to enjoy the water gardens and cruise up and down the heart of Fort Worth. The hotel is top shelf, nothing is not perfect.
Overall it was a good experience....upon checking though, the staff at the front desk was rude - - there was an issue on the computer with another guest who was not present and I had to wait in line until the training took place....would have thought that could have waited until I was checked in...given ...
The A.C. unit in our room made a terrible noise all night. It worked okay but not great. Set on 70 and the room was about 74. There were a few items of trash in the bin when we arrived. The view was great.
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