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A pleasant hotel in Hell's Kitchen area on west side with very reasonable price, for NYC. That said, amenities are at a bare minimum, like no note pad/pencil, armchair in room etc. Poor service. I asked 3 times for a broken bedside lamp bulb to be replaced-they never did it.
I was nervous based on other reviews, that our room would not be great but it was really nice. Better than I expected. For the price, I was happy. The location is fabulous - I particularly like the walk-thru from the Met to Grand Central Station. Apparently people LOVE this hotel because the lobby ...
I love the modern and Clean feel of the Row. Black and White with pops of color, especially in guest rooms...and while I am sure there is reasoning for it, whether zoning or permits or budgetary, the renovations stop at the in room bathrooms. It makes the rooms feel unfinished.
Conveniently located in the theater district We were able to walk to the theater Front desk staff was great Nadine checked us in after a long day at work and traveling She was friendly We arrived a day early we needed to change rooms Valerie alerted housekeeping and our next room was ready by the ...
The location of this hotel is unbeatable! It is right on front of the Times Square red stairs. The hotel was good. I will say that the rooms need a little update but the overall was good. Try the Havana Central restaurant that is steps away.
Hotel is located in a perfect place. We had no trouble finding anything and where amazed how central we were for what we wanted to see and do. The highlight is madison square garden across the road. Pre holiday we were able to easily get tickets to four events which filled our evenings
The hotel is really convenient if you have to visit offices in financial district. every thign is a walk away. amazing restaurants nearby 9/11 memorial is on next block. Rooms are compact but thats a norm in Lower manhattan. Over all a great place for a 3-4 night business trip
Fourth time coming back and I will be back again ! Excellent overall !!
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