The location was perfect for my needs. It was central to VA and DC without all the DC traffic. The staff was friendly, helpful and courteous at all times, with no exceptions. All food (in room dining and restaurant) was great. Overall my experience was perfect. I can't understand why there are any bad reviews. Nothing went wrong at any time.
On my last day I asked for late check out because my flight was leaving at 8pm and I didn't have to leave for airport until 5-6pm. They allowed me to stay without any additional charge.
In room dining service was excellent. They always told me when the food would be coming and always came earlier than estimated. Service was friendly and food was great.
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