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This is our second time at the NIkko in 3 months. Last time was with a client and this time just for us. We love it here. The staff is fantastic, rooms lovely and the valet and concierge, the very best! Thank you !
this is a nice hotel with a very pleasant staff the room I stayed in was very sufficient and clean and quiet this seems to be a quality hotel in the heart of Chinatown within walking distance of many popular spots I would stay again
Surprise fees for “urban taxes” of $26+ were laughable. Hotel is actively renovating, which will only enhance its charm. On checkout day hotel was receiving large order of new mattresses. Looking up!
Luis let us check in early and gave us a welcome gift to share with our kids. We had a great view overlooking Union Square. Wished there was a jacuzzi to soak in after walking up and down all the hills.
We absolutely loved this hotel. It was conveniently located just mins from pier 39 and across the street from the trolley stop to union square! Being from the Bay Area, I have stayed in many SF hotels. The room here was exceptional. King bed, plenty of room to walk around, we had a couch and a desk ...
Great location, only a few blocks from the Wharf. Rooms and general decor are dated, but were well-maintained and clean. No mini-fridges in the standard rooms. We absolutely loved the firepit/gathering areas just outside the front door. Staff was very friendly and helpful.
Our flight was cancelled coming in and I had delays getting my luggage back from the airline. The staff was friendly and helpful in helping me locate some shopping options. They even gave us a handwritten note and a fruit bowl, a very nice touch.
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