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Clean, comfortable, and in the middle of everywhere you'd want to be. It's an older hotel, so rooms are a bit cozy, but very comfortable.
The Serrano Hotel is a great, historical hotel with tons of character. It is located very near to Union Square and shopping while transit to the entire bay area is easily accessible. The hotel staff was exceptionally friendly and made sure everything was good for us. The room was quite clean and ...
We're happy even it was a short stay, we get to lounge outside the hotel comfortably, less noise, customer service was excellent, friendly staff...thank you Hyatt! !
i had some billing issues; Sarbi at the hotel took care of them and that made all the difference. Based on her excellent work, i would recommend the hotel.
Very efficient hotel where everything worked and staff were helpful. An easy walk to Union Square and most major stores and also near cable car terminus.
It was easy and fast checking in. The concierge was very helpful, and the staffs were pleasant. This is my fourth time to SF, but my first time in the Hilton Union Square. I would recommend this to anyone and would stay here when I visit SF again.
Really nice hotel in downtown San Francisco. clean room, nice staff. great location. working distance to a lot of attractions. Nice breakfast, a little bit expensive.
We needed a place to stay to catch an early morning flight. The shuttle was ready to go at 4:00 a.m. and got us to the airport without a hitch. Other then that, there is nothing really special about this place. Just a clean room to spend the night and get us to the airport bright and early.
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