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We were in Victoria for 3 nights and stayed at the Fairmont Empress. It was a beautiful hotel that was close to everything. Rooms are on the small side, but very historic building that has been renovated recently. Don't forget to have a drink on the Terrace at sunset!! Staff is helpful & super friendly!! ...
We had such a lovely experience at this hotel. As a party of eight with three children we were delighted with the friendly, gracious service of all the staff and the cleanliness of the rooms. The pool was a big hit for the little ones and the walk into town for all the tourist activities very comfortable. ...
We arrived a little early and our room was not ready so we set out for a quick look around when we arrived back at 4 unfortunately the room was still not ready so the reception staff immediately upgraded us to a harbour view room big thumbs up number 1. On our departure and arrival home we realised ...
This hotel is in a beautiful location with excellent facilities, but the staff needs serious customer service training. The reception clerk promised to make a return ferry reservation for us back to Vancouver, but failed to do so until we reminded her. The bellman who held our luggage until check ...
The most amazing view in the morning,nice and clean room with a restaurant that it is not bad.
This hotel is a gem overlooking the bay with gorgeous sunrises. The rooms are immaculate and the self-parking is free! Valet is very reasonable, compared to a lot of other high end hotels. We will be coming back.
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