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The stay was great - valet and front desk were excellent. The initial bellmen forgot to provide us ice, but aside from that all was excellent. Great location as well - will return. Mike at eh redwood bar is amazing - very skilled and friendly.
Exceptionally friendly and competent staff from doorman to person delivering bottle opener promptly to our room; impressive especially at busy Holiday time of year. Appreciate spotless grounds and room. Great walking access to Union Square and China Town. Even able to walk to Roy’s for dinner. Didn’t ...
The hotel is in a great location, where you go in a walking distance to the City sites. Cable car is a few steps away from the entrance. A lots a good restaurant in the area. The top floor had a great view where you can have a drink or snack and enjoy the beautiful view. We like this hotel for special ...
We stayed in the older side of the building but had a nice view if union square. It was clean but of course old. It was also right next to the elevator but that did not bother us. AC did not seem to work but since it was cold it did not matter.
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