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it was a great hotel with friendly staff. The only issue I had was that I had to pay for my breakfast even though my +VIP amenities included was (Free breakfast buffet for 2 (per stay)). This was confirmed by Expedia but was not communicated to the hotel.
Had a very nice experience in the hotel itself. The only drawback was there is lot of traffic in front of the hotel so getting to or getting somewhere from the hotel can be time consuming. Even though it is only 5 lbs from the airport it can take an hour to get there
I’ve stayed in various hotels in all areas of Mumbai, and so far the staff, the cleanliness, and the food all beat the rest!! Absolutely recommend and will stay here every time I am in town!! Excellent as Indian hotel and great as International hotel standards go.
We were firstly disappointed to find the broken bedside glass lamp which unfortunately came to light when my husband cut his hand on it whilst getting to the power points under it. Very little concern from hotel staff, but the offer of a bandaid was very much appreciated... We also felt let down ...
Hotel and service is okay not bad. Staffs are good and attentive. But they never provide water until and unless we ask. And they charged us for breakfast as we booked through expedia.
Hotel feels professional and comfortable. Staff is nice but not sufficiently trained.
Located on Level 1 of Mumbai International Airport Terminal 2. We checked in late afternoon after a 'Domestic' flight. Our onward flight was the following early afternoon.The evening meal was pleasant but expensive. You can check into your forwarding flight electronically from a machine in the Reception ...
Its very difficult to find Hotels like Mirage Hotel in India. The hotels are either too far from airports or too expensive.I hd travelled to Kolkata and Delhi but most of the Hotel that I had stayed are dusty and rooms are too old.Anyway Mirage Hotel is the best stay for me in India.
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