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Good hotel with an excellent staff. Our room was nice but could have been a bit cleaner. The bed had an odor to it which made sleeping difficult. The shower door in the bathroom could not be closed due to a faulty handle. The toilet paper cover was in need of cleaning. The refrigerator seal needed ...
The Empress made our stay in Chiang Mai a lovely experience. The staff was very courteous and the welcome gift was unexpected. The pool was large and nice to swim in.
Brand new hotel,modern as,great breakfast good variety for different nationalities,opposite the Maya Mall and think park which is great for food drinks,money changer,entertainment. The staff are very abliging and helpful.
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