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Had a good time with friends for a weekend break. The room was comfortable and clean. The staff were friendly and helpful. The pool and jacuzzi were lovely and warm. The view was amazing from the balcony. The hotel was a little tired looking in places, but had beautiful features, as you would expect ...
The hotel location is amazing. The Gym sauna swimming pool facilities are amazing. The room AC made little noise in the night and room was not cleaned for a 5 star hotel. Overall a nice stay
The staff is friendly. They missed cleaning my room one day. Breakfast was ok although the waiters seemed to be missing a beat most of the time. Convenient location. It is a steep hill climb but I did not mind that. Water in the shower could be hotter.
A short Bournemouth break- great location to access beach. Easy check in, helpful staff. Every query answered. Room was great - comfortable, clean and with cute balcony . Spa and pool staff really helpful and we used the pool with my 9 year old at appropriate times. We look forward to our next ...
Booked one of their refurbished rooms (they are 104, 204 and 304) for three nights in September 2017. Very pleasant with a sea view. I requested in advance to have a small fridge placed in the room. This was done and the fridge was there when we arrived. The bar staff were very friendly and the restaurant ...
Comfortable room on second floor with good bed linen, but water pressure in cold tap not sufficient. Plumber came to look at it, but did nothing to improve it - should really sort this out as it made washing difficult. Had nice dinner, but slightly spoilt by member of staff having a coughing fit ...
I was welcomed by friendly staff, who were full of information that I needed. I ate in the brassiere which had a good selection of tasty , well cooked meals at a reasonable price, again staff were friendly and professional. The next morning I needed a taxi to the station, the hotel were happy for ...
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