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Loved the location.... just stepping out was a pleasure. The room was actually quite spacious. 2 balconies, 2 rooms more or less. The mattress however, was a hard as a box spring. Although I love firm mattresses, it was almost too hard. Did not like the food at all. But it was typical Kazakh. The ...
The hotel is clean and very convenient for business travelers, I would not recommend it for families. Beds are not comfy, the furniture is very simple, but practical.
The front desk and management staff went above and beyond the call of duty every day. No request was too outlandish-including organizing a 2 day trip to Omsk. A world class experience during the World Expo 2017. THANK YOU! Our trip to Astana was super!
Firstly, I liked the hotel. Just one thing of note, don't book if you don't like stairs. One full flight up to reception and no elevator to the rooms above. 24 hour reception and nothing was too much trouble. Full marks there.
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