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Nice hotel with a good ambience. Front office was efficient, polite. Room was well appointed and well organized. Food options at the hotel are good with numerous cuisines to choose from. Good variety.
Good things 1) Spacious beds 2) Staff was friendly and helpful 3) Location was close to West lake, shopping places. Things requiring improvement 1) Bathroom having glass, which is simply not acceptable. 2) No fridge 3) Room next to elevator so noise resulted in disturbed sleep 4) Aircon whose temperature ...
We arrived 4am at the hotel and was told that this hotel NO LONGER WORKS WITH EXPEDIA. A lot of hassle to get through to what needs to be done. Really disappointing experience to start off with... However the hotel staff constantly tried to make it up to us which we appreciate. Air conditioning in ...
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