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The hotel reception staff were good as was my room - I was able to check in before 12 noon which was excellent and appreciated. I would recommend the hotel on the basis of convenience for the airport. My only real issue was the hotel restaurant where service was terrible both at lunch and at dinner ...
We stayed on an overnight on Friday. For central location there was no street noise. Breakfast continental but ver nice. Staff were excellent. Nice touch getting a free crunchie on a Friday. Thank you.
This was my second time staying at Glasgow Pond Hotel and I hope it won't be my last. The food was fantastic and the service from all staff members was excelled. The rooms are spacious and extremely comfortable and have everything you could possibly need. Would definitely recommend this hotel to ...
Clean and spacious rooms with ensuites. Would benefit from new mattresses, individual bed lights, and charging sockets. The lounge/dining and bar OK . But the kitchen poorly equipped and fridges not checked often enough....much left food clogging the shelves. I suspect some had been there for weeks ...
The staff were very friendly and the food was satisfactory. I did say on two occasions that our room was very cold. It was in the basement of the castle building. I would normally not be one to complain and understand that it is an old building but I did kind it strange that the window could not ...
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