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I arrived to the hotel and the clerk was a bit confused as to my reservations. Once that was cleared up, I was given my room keys... in the third floor,... and no elevator in service! Then, I was told my room was actually the Penthouse of the place.... well... more like an after thought.... a way ...
A newer hotel. Helpful staff - some of whom spoke english. Excellent free breakfast. One of the sheets had fresh blood on it. Overall, we would return for a short stay.
Overall this is is a terrific hotel for the money. My only complaint is that I requested a 9 AM wake-up call and received a 3 AM call. The week before I had requested a 8:30 AM call and received a call at 5 AM. Needless to say, I'll bring an alarm clock next time. Otherwise a safe, comfortable place ...
This is the second time I have stayed in this hotel when I have visited Puerto Vallarta. This hotel has a great location and a really good restaurant. It is a bit noisy if your room is over the main avenue but I think this place is a great deal and perfect for a short trip
I really enjoyed my stay at Hotel Portonovo! I got an amazing deal for an entire week and felt like the value was excellent! It is in a perfect location if you just want to be able to walk everywhere. Extremely close to the airport, marina, beaches, shopping.I would definitely stay here again!
Everything was great. Except the room had not hot water one day. Maid service was adequate. Did not bother to clean dining table and living room tables.
We booked this trip with just 3 days notice. We have been to PV in the high season a bunch of times and always stay on the beach in old town, sometimes thru Expedia and sometimes thru VRBO. This was our 1st time in low season and wondered what it would be like, but the price couldnt be best for a ...
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