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Wonderful hotel & staff. Delicious breakfast. Only two things I would change: 1)provide a top sheet on the beds. Duvet was too warm, but the alternative (nothing) also not feasible. 2) No wash cloths/"flannels" available. This seems to be consistently absent from hotels in the UK, though. Would have ...
Our stay at the Cairn was most enjoyable, the staff were very pleasant, and helpful. The breakfast was very good. The hotel was clean and the room was comfortable, the was a wicker basket of goodies for us every day. We would recommend this hotel.
Nice hotel, very cozy small rooms. 5-10 min walk from all the action in Newtown Edinburgh, 15 min walk from train station.. very friendly staff.
Location was everything with this hotel - otherwise it would have been fairly mediocre. Tons to do around it and Edinburgh Castle was within walking distance - however, the hotel sits much lower than the area across the park from it so I would not suggest staying on Princes street if walking uphill/stairs ...
Stay could have been improved if Staff were aware of IT issues concerning reservations on consecutive days and Contactless/PIN card payments.Staff said issues would be highlighted at Management level
We spent a total of 5 nights at this hotel. We found it very convenient to get to the sights we wanted to see. Most were within walking distance. The tram was handy for things further away. We found it disappointing that many of the front desk staff didn't have more knowledge of the surrounding area ...
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