I arrived late evening to the hotel. I noticed the mattress is too soft when I checked in, when I asked about possibility of the changing the mattress or something else. The person at the reception said, oh you have not paid much, don't expect too much from the hotel, on average the bahnhof strasse hotels are over CFr 500.00 per night! I stayed surprised and laughing with this answer and finally, I think he came to this conclusion that he should have not said that. So, he said it is too late we shall do something about it, tomorrow morning. They offer me to change the room but the mattress was still soft. So, they said they will put more support under mattress, which didn't happen! however, overall the hotel is clean and for a day or two not such a bad place to stay because of the location. The same person, though, offer me free bottle of water I have to admit!
The reception staff were welcoming, friendly and helpful. My room was small but very clean. The bed was very comfortable but it felt a bit strange to have no headboard - my pillow fell off the end of the bed sometimes. It was great to have BBC channels on the TV.
The simple breakfast buffet had all the basics for a quick start to the day.
The location was very convenient for me, being a few minutes walk from ETH Zurich, but near the picturesque old town.
This is the "red light" district, there are a few ladies plying their trade down the street from the hotel.
"Very nice decoration & near all the useful Zurich"
The Hotel is very well situated near the central railway station (5 minute walking distance ) and also with same distance to to the shopping area of Zurich as well as from the lac .It is in animated pedestrian zone with plenty of good restaurants and pubs .
The staff was very helpful,the rooms were very nicely decorated .But the bed could have been larger!
Over all I highly recoand this hotel and I will go again for sure
The recently renovated Hotel Alexander*** has 41 lavishly decorated and well-kept non-smoking rooms. WLAN access is available …More
The hotel is centrally located on old town Zurich. The hotel is crisp and professional in appearance and atmosphere with well appointed fixtures and furnishings
The room was extremely clean as well
And is highly recommended
Traveller from Wheeling WV USA
The BEST WESTERN Hotel Zuercherhof is a small but charming hotel for both tourists and business travellers and offers best …More
We were a family of four adults and stayed at Hotel Rossli's top apartment which occupied the top floor of a building opposite the main hotel. It consisted of two floors with an outside deck in the upper floor, a full kitchen, two bedrooms, two separate T&B, a dining area that can six to eight pax, a living area with a comfy couch! Beautiful! Only issue I had were lighting fixtures that didn't operate and one in particular which was irritating-a time controlled light in the toilet that had no control and would go off while you were still inside and leave you in the dark as you go about your business. The hotel is a 50' walk on an incline to reach and does not have a hotel luggage cart so a bit difficult to manage if you have plenty of heavy luggage. Same is true for the apartment as it is one floor higher than the lift reaches. Otherwise the hotel is in a great location, breakfast filling.
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