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Very convenient to ski slopes. Boot and ski room was great to have. Traditional breakfast was great
Location is good and staff service is excellent, but the place urgently needs renovating and upgrading, or at least a deep cleaning. Our room had stains on the sofa and the carpets.
Amazing hotel! Great facilities. Loved the Netflix on the TV remote and the phone with internet to take out with us. Mattress was a little hard but that’s common in Japan. All in all fantastic hotel.
Good in general, but no English TV channels, all Japanese no double bed no drinking water hotel price is expensive
Even before our trip the hotel already contacted us for the details on how to get to their location. All our queries were promptly responded to. Upon arrival we had warm welcome from their staff. We arrived late in the evening and they politely instructed us to have dinner first (included in our ...
The M Hotel is almost perfect. Very nice comfortable rooms, helpful staff, ski storage & gear-drying lockers, great locations amidst all the action of Hirafu. (You want to stay in Hirafu when you ski Niseko, the other base areas don't compare.) Good wi-fi. My only complaint is that it doesn't have ...
Nice hotel for skiing in Hirafu niseko, centrally located in town, with hotel shuttle car to the slopes. We should rent the gear at the hotel ski concierge. We book a one bedroom suite for me, my wife and our 7 year old son. The room is good, but a little smaller/cramped than we expected. We were ...
The staff are extremely friendly and make you feel like you’re at home. We had the best and most comfortable stay. Highly recommend.
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