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I was very impressed with my room. The size was huge considering some of the other hotels I have stayed at in the city. The suite offered kitchen amenities that are hard to find and I enjoyed staying here. The only part of the stay that I did not enjoy were a few of the staff members. From the moment ...
Need fridges in rooms and a bigger ice container . Room service needs to start later
The A/C system stopped cooling the room, however, a call to the front desk and the engineer was there within 10 minutes. He fixed it and was out of there within 20 minutes. The only other thing was that the shower drain was very slow so there would be 2 inches of water while in shower. Not that big ...
The elevators are very slow and a little frustrating. An elevator broke on late Friday or early Sat. and was not fixed by Monday. I am certain that maintenance could have been called to service the elevator and I made that request. It made the elevator process even more time consuming each time we ...
Offers comfort and convenience with a spacious room and very well equipped kitchenette. The new breakfast room is excellent and to have a hotel with free laundry services is a real bonus. The only place we would choose to stay (3 times now) in NY and we always recommend it to others.
Just a block from Times Square and a quick walk to Central Park and Broadway shows, topped off with easy access to the subway. Nice size room with space beside the bed so you don't feel cramped! Well serviced (thank you!). No breakfast but they do have coffee service in the morning in the lobby. ...
Pleasant stay. Central location of everything which was convenient
Rooms were always clean. Spacious enough for an NYC hotel. It's accessible to most of the tourist spots we wanted to visit. Staff were very helpful.
We stayed at Element for 6 nights. From our arrival of a warm welcome, to the amazing standard of our room, facilities and just general hospitality of the staff - everything was amazing. The staff were so friendly and helpful. We will definitely be staying here when we return (hopefully sooner rather ...
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