The hotel was a short (five-minute?) walk from the train, and was only a stop away from the Lucerne central train station. The business contains both a hotel and a restaurant in the same building, even though the hotel didn't have a very conspicuous sign.
Once inside, though, I was in heaven. The hotel staff were very friendly and spoke English. The entire building seemed brand new and was very clean. The room was huge, had wireless internet, and had electric window blinds. (We visited in May, so the lack of air conditioning was not an issue.) There was not a great deal of furniture (chairs, desks, or tables), but we had plenty of space to lay out our belongings and enjoy the room's simplicity, elegance, and comfort.
Of course, with a restaurant in-house, the breakfast was amazing. There was plenty of fresh fruit, bread, and yoghurt, along with other breakfast staples like sliced meats, boiled eggs, muesli, juice, milk, and coffee. There was also plenty of seating at breakfast, because it was served in the conference room.
I would definitely stay here again.
Traveller from Michigan/Ontario