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Restaurant timing in the evening time was not good. Personnel was delayed to attend new customer
If you are only staying for a layover, it's OK. They excel at transportation to and from the airport. The front desk staff kept us waiting for check-in even though they weren't serving anyone at the time. The rooms need to be refurbished, but they were clean and the beds were comfortable. The restaurant ...
Had to stay overnight as there were no flights until the next day so my husband booked hamptons inn. Girls at the front desk were wonderful, room was very clean . Overall I enjoyed my stay and would definitely recommend it .
All good. there was a bit of a wait for the shuttle bus. Apparently there are three but where were they? Once on board, all was good. Would stay again.
My first room assignment was not acceptable for me. It was near an exit door and a little noisy for me. I brought to staff attention and they got me into another room right away and was very courteous and ready to help.
Quick pickup by the shuttle. Staff was very friendly: upgraded me to 'Club' status on my second night stay due to weather cancellations on my flights.
Nice, newer hotel that is comfortable and close to the airport. Bed was big and comfortable. One of the best assets of the hotel is the shuttle that arrived quickly at the airport for pick up after a flight and boasts friendly drivers that ensure secure arrival to JFK airport.
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