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Incredibly convenient and of great value. Great price compared to other hotels in area and were able to save on the car rental by staying directly at the airport the night before departure.
We were there during Hurricane Irma and we unable to get a flight out so had to extend stay. Hotel took good care of everyone who was stranded,, we had to congregate in lobby, they fed us and tried to keep us informed with what was going on, they gave us a warm meal as we were in the lobby from noon ...
It is tiny and the pool had 5 lounge chairs so get there early. The room is ridiculously small but clean the bathroom door slides to open and close no lock. The lobby carpet was full of stains that should be clean since it's the first place guests see. Ceilings were low felt a bit claustrophobic. ...
What is remarkable was the excellent customer service focus of the staff. I was a Guest of this hotel during the Hurrican Maria passing by Puerto Rico and the staff made of our stay a great experience even though the contingency and circumstances.
Everything great.PR is living an emergency situation, this hotel is near my home, me and my family need a safety place
We stayed at the Hyatt Place Sept 16th 2017 through Sept 18th 2017. Left 36 hours before Hurricane Maria struck, Thank God!!! Nice hotel, looks new, very clean. The prices in the cafe were outrageously high, $11.99 for a slice of pepperoni pizza. Laundry on premises convenient but the price of the ...
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