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My travel partner and I were set to be in Hartford for 3 days, 2 nights. We opted to stay at the Goodwin. When we arrived, the room we were given did not have working heat. The repair person came to our room right away, but was unable to fix the problem. During the time period when the repair person ...
this hotel has an excellent front desk employee named Francis. I have been a manager in the customer service industry for 40 years and Francis is excellent at representing Radisson Hotels. He deserves a raise.
The staff was very friendly, professional and courteous. The room was spotless, the bed very comfortable and all amenities exactly as shown in the ad. Will definitely return to this hotel and others in the Wyndham chain.
The room was gorgeous I just wish the guests that had children would teach them how to behave not run and scream up and Down the halls and play really loud music thank god by 11 they must have gone to sleep. Very annoying but not the hotels fault I had to sign a piece of paper saying I would not ...
Easy check in and out, staff were pleasant, wonderful continental breakfast, convenience of airport proximity, meaning a no rush morning
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