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Stayed 4 nights (sat to Wed) overall very pleasant experience, great location, excellent breakfast (included), great price, very friendly staff. Room is a bit small though for a couple with a teen(sofa bed only for her). Refrigerator is next to the bed, a but noisy at night.
The elevators are very slow and a little frustrating. An elevator broke on late Friday or early Sat. and was not fixed by Monday. I am certain that maintenance could have been called to service the elevator and I made that request. It made the elevator process even more time consuming each time we ...
Location to Times Square is great, hotel staff were very friendly but that's true of New York. 24hour gym which can be useful. But my only point is about cleanliness in the room, there were these small flying insects coming out of the shower drain not harmful or biters but off putting, perhaps it's ...
Wonderful spacious studio with superb views! Modern furniture, extremely well kept, Fully equipped with all necessities you would find in your own apartment. Full kitchen & bath, fitness center, laundry. Centrally located. A perfect find, will be returning for an extended stay.
Rooms were always clean. Spacious enough for an NYC hotel. It's accessible to most of the tourist spots we wanted to visit. Staff were very helpful.
Good experience. Nice breakfast. But the air condition never work lower than 78°.
We stayed at Element for 6 nights. From our arrival of a warm welcome, to the amazing standard of our room, facilities and just general hospitality of the staff - everything was amazing. The staff were so friendly and helpful. We will definitely be staying here when we return (hopefully sooner rather ...
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