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Room service needs to improve. Just replaced towels and coffee. No vacuuming, didn't give us more shampoo, etc. Did not even wipe our table in the room. No drapes on window!!! No privacy.....Food in dining room overpriced for the quality. Staff very nice. We had to go to front desk to ask for more ...
Wonderful stay and Champs Restaurant was awesome.
The only issue the hotel has is their dirty pool and cold "hottub" other than that, it was pleasant to be there in terms of staff, food and room cleanliness.
I stayed here two nights visiting Dubuque as a tourist. This hotel has an indoor passageway that leads to the "Q" casino, formerly called something else. The casino is, however, far enough away that unless you walked over to it, you wouldn't know that it was there.
We got an upgrade for our room which was very nice. The staff was very pleasant and accommodating. The water in the pool was cool and I would have expected to have a hot tub in the pool area. We were there for 2 nights and our room wasn't vacuumed. The meals we ate in the resort was good except for ...
Easy check in/out! Close to a couple great restaurants? Super clean! Loft itself was awesome and very modern and well decorated? Loft was great size for 4-6 guests!
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