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Tor=he hotel is old and worn, like much of NY, but it is clean, well maintained, with excellent staff. Ir is superbly located at Penn Station, and I have no complaints. The price, quality, and value is excellent. We just have to take the car horns (and the cars) away from the taxi drivers.
The hotel overall was a pleasant experience, from room, staff, to facilities. Getting there was a bit challenging. Google maps didn’t help, but using Waze app got us there
The Hotel was nice and the staff was very accommodating. We were going on a cruise the next day and caught the shuttle to the pier. Parking was $10 v $20/day at the pier.
Excellent hotel in a great location. Staff is wonderful. Was able to get an early check-in and the staff offered to hold my bags at check-out so I could go out and about as my flight did not leave until later that evening.
Over all it was great! I would recommend it to friends and family! Some of the staff was not friendly. But they probably were not having a good day or something. it was still great I would definatly stay here again!
The room is clean and comfortable. They have a tiny shop in the lobby that you can find everything you need/want in the shop, and a restaurant as well. Friendly staff and willing to help if we have any question.
Everything was good at the hotel except the hallway was noisy. A lot of slamming of the doors and the hallways are tight but overall the workers were pleasant and tended to our needs
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