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Hotel was close to train station and Genting arena, all within walking distance. Friendly staff at check in. Room was pleasant, clean, comfy bedding. Breakfast was well presented. Only downside, the room felt a little crammed... had been given a seat, by the time I got my breakfast my table had been ...
Chose the Hotel more for the price than for quality. Room was comfortable but in need of a refurb. Damp patch permanently on carpet just outside bathroom, but not sure what from. Clean and functional but not a lot of luxury but this is reflected in the price we paid.
My only gripe was being not sure how to turn off the noisy air-con. I removed the door card next to the light switch, but that meant my mobile could not recharge overnight.
This stay less good. Room was spacious but bathroom very dated. Struggle to get shower to give more than dribble. No ventilation except in blowing fan from dual carriageway outside. Did get fair sleep but could hear some snores from nearby rooms.
Hotel generally nice and great walking location to NEC, airport and Resort World. Staff not familiar with drinks menu and not very attentive particularly in the evening restaurant. Breakfast is basic and small touches missing with surly staff. IE> Knives and forks not replenished. No spoons in jam ...
Hotel was all good, just watch out for the parking...there isn't any! Across the road is £36 per day!!! Park at the NEC railway station (cheaper) and get the free monorail.
I ‘phoned to enquire if food was available in the evening and was told it was not. However this is not so, people were eating when I arrived at 7.30pm. Had to wait a very long time for telephone to be answered.
Before boking I rang the hotel to check it's location. The person I spoke to was most helpful. On arrival the receptionist was friendly and helpful giving plenty of information. I booked continental breakfast and in the morning the same receptionist explained where everything was and said to let ...
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