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This hotel by far has the best customer service I have ever experienced! This is always my go-to hotel when I stay in Charleston. We absolutely love it. NEVER have a problem - everyone is always so nice!
No internet at all! And the reception clerk agreed hadn’t been working well and gave us the number of their internet service provider to sort it out ourselves!
Good experience but ice machine on 4th floor was broken and teenagers were allowed to make outrageous noise in the hallway past 2AM
Fabulous staff. Great location. Clean We walked to everything. Starbucks is served in house nicest staff especially Linda. Great service
We had a reservation at another hotel but due to their pool being under construction.We were able to changed our reservation to the Holiday Lodge. It was a blessing as my son was also looking for a hot tub! He had a wonderful time in the pool area. We also met a family from around our home area.
I really thought it was a nice hotel but I thought for the cost the breakfast could have been better. The mixed fruit was spoiled and the pork sausage had a funny taste. The second day breakfast was better.
A different experience.....Rooms small, but quaint ....River view rooms are the best....a back in time feel.... beautiful fireplaces, upstairs sunroom, baby grand piano in the dining area and very pretty....also an additional eat in sunroom previously built with a view of the river.....we were treated ...
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