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I stayed here midweek while my son was at Chestnut Mountain. I had a suite with a hot tub and fireplace. The room could not have been better! It was spotless with a great bed. couch. easy chair and much more. The staff were very friendly and the room was ready so I even was able to check in a little ...
I arrived early for my room and the front desk person was so accommodating. She upgraded me to a suite and was very engaging. Sorry I forgot her name. I would recommend that you have more outlets near the bed. In this day and age, we travel with so many electronics, and would like to have them close ...
Dubuque isn't rally a big town, but anyways this Best Western seemed to be within 10 minutes of everywhere I needed to go. Great breakfast provided. Coffee makers in room - but good coffee provided in the lobby each morning (my preference). Indoor pool with lots of tables and chairs around it.
Our room showed some need to be a little cleaner, and when I went to check out, I waited at the front desk for more than 10 min for someone to show up and then a woman named Carol showed up, never apologized for the wait, just checked me out and that was it. Since I had plenty of time while waiting, ...
Great experience staying here. The only thing I didn't like was that there was some residue on the side of the toilet that should have been cleaned up otherwise the rest of the room was clean!
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