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I'm so glad that I picked this hotel for my Osaka trip. The staff spoke English and Chinese and it was easy for me to communicate with them. The hotel is located at the end of the "heart of the Osaka" it's only a min away from the famous shopping district and food selections around the hotel are ...
Staff very helpful - helped me sort out a number of queries, and source an plug adaptor for me when mine failed. The location is excellent, very easy to get to airport, major locations in Osaka and major transport hubs. However, was disappointed by just how small the room was, not completely clean ...
The hotel is clean, quiet, and comfortable. The rooms are a little small. We had a queen-size bed, which was fine for 2 people. The "double" bed is only big enough for one. If you use the bathhouse on the top floor, take a towel from your room; there are none in the bathhouse. I wish there bed had ...
My wife and I were traveling from Shanghai to visit my son in Toyooka, Japan. We overnighted in the Richmond and did some sightseeing with the help of the friendly and English language fluent staff. Great value and staff make this a great hotel.
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