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The Phoenix more than lives up to its historic reputation. The staff were absolutely incredible and the rooms were some of the most spacious in SF. The pool and surrounding courtyard were beautifully maintained. The on-site restaurant/bar was top-notch. Overall class act.
The hotel itself was great; it was clean and comfy, which is what I was looking for. The staff was really stellar though. They were extremely helpful and patient with me while planning my itenerary and helping with other questions. Thanks again to the staff!
I was disappointed with the hotel at the check in because of the homeless people outside the street. The bathroom were outside for everyone which I felt bad initial. However, I enjoy the hotel at last because the place turn up to be very clean including the toilets. I commended the hotel staff for ...
The hotel was a little hard to find I would recommend checking in daylight. The staff was very nice and this was a hidden gem in the city. Close to everything in walking distance of everything.
Service and staff were excellent. Very professional and friendly. Room was very clean. Bed comfortable. Quiet. Hard to locate due to little signage. Decent breakfast.
We liked the location of the Embassy Hotel because of our need to be near returning buses to Sonoma County. The hotel is a good alternative to the overpriced other hotels of San Francisco but it is in great need of thoughtful interior design for the lobby (especially with the art deco features) and ...
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