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We were there during huricane Irma and the staff was very helpful with making sure all their hotel gues were taken care of... they had huricane prepared alternative hotel readybfor us before irma approached.. lovey staff great place to stay right in the heart of old san juan
I do not have much complaint other that the fact that the rooms are too snug for an AC blast. It can get uncomfortably cold.
Hotel staff was very friendly and helpful. Excellent location. However, they have several areas of opportunity: (1) the towels were so old they did not dry; (2) the bed sheet and bolster were filled with hair - from other guests; (3) the wi-fi signal in the rooms is so poor and on the upper floors ...
Low cost is definitely a plus! But two twin beds put together should not be sold as a king! Also the bedding was rough! Good location and friendly staff! Upgrade the beds and bedding and you have a hidden gem!
Hotel was nice and clean, perfect area for food and beach close by. Pool was not working which was dissapointing and the room was very humid which led to some areas being damp.
Arrived in San Juan for 1 day for work. Most of the hotels were booked so I needed to utilize Xpedia for this travel plan. Was very satisfied with the hotel.
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