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Staff very friendly. The carpet in the room was wet and wanted to pay cash at checkout, hotel does not take cash as payment.
Staff was so very welcoming! Each person we saw had a smile & a nice word or two. Front desk, maintenance, housekeeping & even breakfast "minder" Hotel was easy to find. Near several places to eat/shop. A good outside of Chicago hotel to stay in for day trips driving into the city.
Hotel staff was nice and friendl, good greeters and made you feel welcome. Room was ok, floor; dirty carpet needs cleaning, the smell of someone smoking drugs were very strong/terrible in the hallways.
The room was decent, comfortable and clean. If you're just looking for somewhere to sleep then it's perfect. Customer service wasn't great upon check in, lady seemed new and a bit rude. They did let us check in an hour early which was nice. Had a bag go missing from my room with some new stuff in ...
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