Ratings based on 2,137 verified reviews

4.1 out of 5
86% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia-verified reviews
4 out of 5
by a verified traveller from Nebraska, US

Posted 19-Mar-2019
Location was fantastic! A little kitchen was a nice addition to have, and also we were happy to find a full size (12 cup) coffee maker in the room. We picked up a small bag of coffee at a nearby store and made fresh coffee every morning. The room is not as big as we expected, but good enough for me and my husband. It became our little home while we were in Paris. It's very cozy.
5 out of 5
by a verified traveller

Posted 17-Mar-2019
Apart from the location in the city which is perfect, the room is very comfortable and the attention received from the staff was impeccable. One of the staff, Rebecca who went an extra mile to assist us to get to the station safely after our check-out during Gilets Jaunes rush. Will definitely come back to this hotel again and will recommend to everyone who is coming to Paris in the future! Thanks ☆彡
Comment from Hotel Management
19-Mar-2019 by Ana, Hotel Management
Thank you for your feedback which will be shared with the team at Citadines Les Halles. Your feedback motivates us to do better to ensure that our guests have a warm and pleasant experience. We look forward to welcoming you again.
5 out of 5
by a verified traveller from Paris French

Posted 15-Mar-2019
Very friendly staffs. I like this clean quiet place
Comment from Hotel Management
18-Mar-2019 by RT, Hotel Management
Thank you very much for your nice feedback
2 out of 5
by a verified traveller

Posted 24-Feb-2019
Room was located over pizza hut and always uncomfortably HOT, kept windows open at all times but street noise was very loud and made sleep impossible. Small room, not pleasant. Also 2 vwry small elevators for entire property. We were on the 6th floor in the worst possible location. I feel this was because we booked tbru Expedia. Also hotel fees were DOUBLED for no reason.
Comment from Hotel Management
03-Mar-2019 by RT, Hotel Management
Dear Mrs Foley, Thank you for taking the time to complete our online resident satisfaction survey. I am truly sorry to hear about your unpleasant experience. While we constantly strive to maintain the highest standards of customer satisfaction, regrettably, on this occasion, we have fallen short of our key objective. I therefore wish to extend to you my sincere apologies. I would like to assure you that I have personally addressed these issues with our housekeeping and maintenance managers. Dear Mrs Foley, I would like to assure you that these are isolated cases and are not indicative of our usual service standards. We do hope you will give us another opportunity to change the impression you have of us. Please feel free to contact me directly for your future bookings, so that I can personally look after your stay. Once again, thank you for your valued feedback. From all of us at Citadines Les Halles, we look forward to welcoming you again at any one of our serviced residences.
4 out of 5
by a verified traveller

Posted 21-Feb-2019
Great location! Perfect accommodation. Lovely ,polite staff.
Comment from Hotel Management
22-Feb-2019 by RT, Hotel Management
Thank you very much for your nice feedback :-)
5 out of 5
by a verified traveller

Posted 14-Feb-2019
This is a fabulous location - so close to many of the attractions, two or three blocks from the Seine, the Louvre,and Place de Concorde. There are so many great cafes and restaurants in the area around the hotel. It is very clean - the staff if fabulous. I really enjoyed my stay at this hotel!
Comment from Hotel Management
15-Feb-2019 by RT, Hotel Management
Thank you so much for such a nice feedback.
5 out of 5
by a verified traveller

Posted 16-Jan-2019
Comment from Hotel Management
24-Jan-2019 by Arianna, Customer Relationship Manager, Hotel Management
Dear Guest, Thank you so much for sharing your review about your experience at Citadines Les Halles. We are incredibly pleased to note you had a perfect stay with us and we look forward to welcoming you again!
4 out of 5
by a verified traveller from Monterotondo, Italy ( US expat)

Posted 15-Jan-2019
The location was very good. We would stay again. The neighborhood is busy but from our room there wasn’t much noise at all.
Comment from Hotel Management
25-Jan-2019 by Arianna, Customer Relationship Manager, Hotel Management
Dear Guest, Thank you so much for your great review about your experience at Citadines Les Halles. We are incredibly pleased to read you had a delightful stay with us and you appreciated our location. We are happy to know that you would stay again at our property and we cannot wait to welcome you again!
4 out of 5
by a verified traveller

Posted 10-Jan-2019
Comment from Hotel Management
24-Jan-2019 by Arianna, Customer Relationship Manager, Hotel Management
Dear Guest, Thank you for sharing your review about your experience with us. We are happy to note you had a pleasant stay at Citadines Les Halles and we hope to have the pleasure of welcoming you again at our property.
5 out of 5
by a verified traveller from Central Coast NSW Australia

Posted 10-Jan-2019
The location was excellent, the staff really friendly and helpful, overall a great place to call home while in Paris.
Comment from Hotel Management
24-Jan-2019 by Arianna, Customer Relationship Manager, Hotel Management
Dear Guest, Thank you so much for taking the time to share your great review about your experience at Citadines Les Halles. We are very happy to hear you had such a memorable stay with us and you felt like home! We really appreciate your kind words and compliments about our staff and the location of our property. We look forward to welcoming you again and being your home in Paris again.