Good for a short stay. The staff isn't the friendliest when checking in. We walked in and up to the counter and waited for about 15 minutes until the desk clerk came out from the back. The rooms were clean and they hotel was quiet allowing for a good sleep. Close to the nrg stadium which is why we stayed there.
This hotel was directly off the freeway and only eight miles from my destination. Very convenient. I had previously spent a night at the hotel and had a good experience. I can't say the same about this stay. We stayed at the hotel 3 nights and our room was okay. The beds were nice and the fact that it was a suite was perfect for our group). The worse part about the room was that our tub didn't drain properly, so each time we showered, a puddle of water quickly built up which was a bit gross.
The hotel had a nice indoor pool and hot tub, but there was entirely too much chlorine. When I took the kids for a swim, my eyes were burning and I wasn't even in the water, just sitting at a table beside the pool, and if I closed them while sitting there, the burning was much worse. The hotel had an on site restaurant, but I wish their staff knew how to properly add and charge. We ate at their restaurant 4 times and in looking at the charges on my card, not one of them is accurate. In total I was overcharged by about 7dollars. Dealing with the staff was the worst part if our stay. Our room wasn't properly equipped and it was a big hassle just to get needed item like towels and toilet paper. I was told they would bring towels after we swam and after 30 minutes and no towels I had to go get them only to be treated very rudely by one if the desk clerks. Also, most of the housekeepers spoke ZERO English so it was very hard trying to let them know what we needed.
Southwest Houston is home to the unique Miller Outdoor Theater which plays host to a diverse range of performances within the picturesque setting of Hermann Park. Shoppers can delight in Rice Village, with its huge collection of small boutiques and larger retailers. Visitors can refuel after a day of shopping at one of the many eateries within the village, which is situated next to Rice University.
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