Hotel Alta is a really gorgeous hotel. It's a unique mix of sleek contemporary with charming traditional (think almost a European castle feel). The staff are all friendly and helpful when approached and the views from the rooms are spectacular. The restaurant boasts good food too (even if the menu is a little light on variety). It's almost a 5-star hotel, but a couple of things held it back. Firstly, I found the bed to be a bit stiff/hard. Secondly, the air conditioner in my room barely functioned. If you turned it all the way down and the blower all the way up, it sort of cooled things off. Luckily I wasn't there on really hot days or it would have been stifling considering there was no ceiling fan in the room either to get the air moving. Lastly, and most importantly, I didn't have hot water the 1st time I took a shower. I told the front desk and they supposedly "fixed" it (my wife was able to shower with hot water later). However, the next day, the hot water was out again... this time when you turned on the hot water literally nothing came out of the spigots. They did fix this problem fairly quickly which is a credit to them, but all of these maintenance issues kept the hotel from being truly spectacular.
This time I had a bad experience.
My room was not cleaned because I put the Do Not Disturb sign while I had breakfast for one hour and that was enought for them to not clean my room. When I complained they just sent clean towells and thats it.
The Jacuzzy was cold as ice, they turned on and after one hour It never heated.
Traveller from Mexico
Wyndham Garden San Jose Escazu is located in an exclusive area of San Rafael Escazu, 20 minutes from Juan Santa Maria …More
Hotel dream house is a boutique hotel, perfect for anyone wanting to spend time in Escazu. The staff is wonderful and truly care about your stay. We had a perfect breakfast in the courtyard area in front of the hotel and a comfortable, clean room to spend the night in. We will definitely be back to stay again at hotel dream house!
On a hillside overlooking San Jose, the affluent suburb of Escazu is 9 km (6 mi) west of the nation’s capital. Several embassies are stationed here and, over the past decade, a growing number of expatriates from North America and Europe have come to call Escazu home. English is commonly spoken in the area’s many upscale bars and restaurants.
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