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| Changing your itinerary |
| If you need to cancel or change your travel plans, you can find the help you need here. If you still have any questions or concerns about your itinerary, use our support and feedback form. We'll respond within 24 hours. |
| Changing or cancelling a flight |
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The majority of the tickets that Expedia sell carry penalties for changing or cancelling. To determine if your flight can be modified please refer to the “My Trips" section of the website, select the desired itinerary and click on the "rules and restrictions" section. Customers who wish to proceed can call us by going to contact us tab. If your flight ticket states "non-refundable" only, then in some cases changes can be made for a fee, subject to the airlines terms and conditions. However if your flight states "non-changeable and non-refundable", you will not be able to make changes to your flight booking. If you decide to cancel you will be able to claim back the value of Government taxes. To make changes or cancel your flight please call us on 1-800-EXPEDIA (calls charged at 10 pence per minute BT rate. Charges may vary from other networks.) Pressing option 1 where our Support Team will be happy to assist you. |
| Changing or cancelling a hotel reservation |
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Reservations can be changed or cancelled according to each property's rules and restrictions. Some properties impose penalties if you cancel your reservation within a certain number of days before your scheduled check-in date. Other properties, such as Expedia Special Rate hotels, charge a small penalty for changes made any time after a room is booked. To cancel a hotel reservation, go to My Itineraries and open the itinerary that contains the hotel you wish to change or cancel. Click Cancel this reservation and review the refund and penalty details. To change a hotel reservation, please call Expedia Customer Service, available 24 hours a day, seven days a week at 0871 226 0808 (Call cost from 10p/min) |
| Changing or cancelling a rental car reservation |
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Most rental car reservations can be cancelled at any time without penalty.
Car reservations cannot be changed, but you can cancel your existing car and add a different one to your itinerary.
To cancel a rental car reservation, go to My Trips and open the itinerary that contains the
reservation you wish to cancel. Click Cancel this car reservation
and verify the cancellation on the resulting page.
If you wish to cancel a rental car that is part of a trip, please review the specific rules and regulations in your itinerary. |
| Changing or cancelling a package |
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Hotels can be changed or cancelled according to each property's rules and restrictions. Some properties impose penalties, such as one night's stay, if you cancel your reservation within a certain number of days before your scheduled check-in date. Other properties, such as Expedia Special Rate hotels, charge a small penalty for changes made any time after a room is booked. To cancel or change a hotel reservation, go to My Trips and open the itinerary that contains the hotel you wish to cancel or change. Click Cancel this reservation and review the refund and penalty details. You are now free to book an alternate accommodation. |
