Crowne Plaza Chester
In Chester near Grosvenor Museum
In the city center
Centrally located in Chester, this property is near St Peter's Church, Grosvenor Museum, and Chester Cathedral. Additional nearby points of interest include Chester Zoo.
See this hotel on a mapSwimming pool
Recreational amenities at Crowne Plaza Chester include an indoor pool, a sauna, and a fitness facility. Other amenities include a restaurant, a bar/lounge, and a business center.
More hotel informationPremium channels
Guestrooms have satellite television, minibars, and direct-dial phones; bathrooms include bathrobes and hair dryers.
More room informationHotel review summary of Crowne Plaza Chester, Chester Hotel
| Overall satisfaction | 100% of travellers (4 of 4) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 4.5 | 4.5 | 4.5 | 4.5 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
Most recent reviews and ratings for Crowne Plaza Chester in Chester
All reviews displayed are submitted by customers who stayed at this hotel. Only the 3 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 4.0 | 4.0 | 4.0 |
Convenient hotel for City Centre of Chester
The position of the hotel in relation to the venue we were attending was ideal. But the main hotel entrance (lower ground) is a dark and depressing area overshadowed by a multi storey car park alongside and below the hotel. The hotel itself is above the entrance road and this adds to the low natural light. The main reception is a lift ride above the entrance (and this seems odd). Floors of hotel rooms are yet more lift rides up. We found the staff extremely helpful. The room was clean, of good size and had the essentials of daily needs. There was only one bathrobe supplied but we did not bother to get a second as we were only staying one night One bath towel was past its best - thin and starting to shred slightly.Breakfast was a wide offering of English through to Continental - all buffet style. Had to ask twice before we got the pot of coffee we asked for even though this was the only table service offered. Not happy about the practice of taking a credit card detail against additional services/provisions. Until I get my statement I don’t know whether erroneous items have been charged against this. Would we stay there again? Yes simply because it is so convenient for the regular venue we attend. Would not like a long stay though as the lack of gardens/greenery would be unacceptable for a lengthy stay. Car parking charge applies per 24 hour period There is a variety of add-on services we did not use so cannot comment.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
will definately go back
The staff were very friendly & helpful they very kindly upgraded our room for us without us having to ask! The buffet breakfast was very good lots of choice. The location is brilliant for the Racetrack & shopping. There is a carpark attached to the hotel aswell! We will be back again next year without doubt!
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 4.0 | 4.0 | 4.0 |
Chester
Good location, within city walls
