Grand Hotel Excelsior
In Montreux near Freddie Mercury Statue
Close to Freddie Mercury Statue
This Montreux property is located near Montreux Casino, Place du Marche, and Freddie Mercury Statue. Another area point of interest is Leysin Ski Resort.
See this hotel on a mapSwimming pool
Recreational amenities at Grand Hotel Excelsior include an indoor pool, a health club, and a spa tub. Other amenities include a restaurant, a bar/lounge, and a fitness facility.
More hotel informationBalconies
Guestrooms offer balconies, satellite television, minibars, and hair dryers.
More room informationHotel review summary of Grand Hotel Excelsior, Montreux Hotel
| Overall satisfaction | 72% of travellers (8 of 11) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 4.3 | 3.3 | 3.9 | 3.7 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
Most recent reviews and ratings for Grand Hotel Excelsior in Montreux
All reviews displayed are submitted by customers who stayed at this hotel. Only the 3 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 2.0 | 4.0 | 4.0 |
Nice location, but needs a facelift
The hotel is located right on the bank of the lake, walking distance to all points of interest. Swimming pool was closed, gym room is rather small and crowded with equipment. Staff were polite and friendly.
Traveller's tip on saving a few bucks
Get a tourist card from the hotel reception. It allows you to travel free on local public transport, which is very efficient.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 1 | 1.0 | 1.0 | 1.0 | 1.0 |
Very disappoining, staff uncorperative and with a could care less attitude.
I spent two nights at the hotel, reception was slow as only one person in attendance and would pefert to deal with telephone calls than customers. I by mistake left electic applicies behind valued at Euro 250, these were never handed and the recepton staff could not care less. Stunning views, but better avoid this tired run down, dirty hotel.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 2 | 4.0 | 1.0 | 1.0 | 1.0 |
Very-Very old and dirty rooms
In this hotel we found only 2 good things: junior sweet, to which we moved after serious demand and free of charge parking places. Sweet was great, but ordinary and deluxe rooms were terrible. We are frequent travelers and this was the worst rooms in 4-star hotel we ever met. Peronal is Ok, but they can’t do rooms look better:(((
One more note about Switzerland - in the shops you will be pushed out by personnel 10 minutes before time of closing:((( Also be aware, that from 14-00 till 18-00 all restaurants and cafes are closed!!!!!
