Grand Coco Bay, Playa Del Carmen hotels, Quintana Roo, Mexico Skip navigation

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Grand Coco Bay

Riviera Maya resort on calm-water beach

Reef protection

An offshore reef shelters the turquoise water lapping Grand Coco Bay's beach, which lies at Playa del Carmen's northern edge, less than 3 km (2 miles) from downtown.

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Dining delights

Grand Coco Bay features 2 fine-dining restaurants, a buffet spot, and breakfast/dinner room service. Water sports and day/night activities are among amenities.

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Balcony or terrace

Located in a building with thatched roofs, Grand Coco Bay's 202 guestrooms have balconies or terraces with pool or sea views, and minibars with beer and soft drinks.

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Hotel review summary of Grand Coco Bay, Playa Del Carmen Hotel

Scores are based on a 1 (poor) to 5 (excellent) rating system.
Overall satisfaction 79% of travellers (137 of 173) recommend this hotel
3.9
Hotel service Hotel condition Room cleanliness Room comfort
3.9 3.9 4.1 3.8
Scores are based on a 1 (poor) to 5 (excellent) rating system.

Most recent reviews and ratings for Grand Coco Bay in Playa Del Carmen

All reviews displayed are submitted by customers who stayed at this hotel. Only the 3 most recent reviews are shown.

terri b from grove city, pa recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 4.0 5.0 5.0
Posted: 23-Sep-09

great relaxing time

we had a wonderful stay at coco bay during laborday week. the resort was only 17% full which made it better for us because we were there for rest and relaxation. beach was very nice and snorkling from the beach was good. all staff were very friendly and helpful. even though they did not have buffett because of the occupancy the alacarte was very good. we are planning on going back to this resort in the futere. playadelcarma is only a short walk away and lots of places very reasonable to eat.

A traveller from San Francisco recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
3 3.0 4.0 4.0 3.0
Posted: 3-Sep-09

Worth for the price.

Very well maintained. Far from 5 avenue.

Ray B from Houston, TX recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 4.0 4.0 4.0 4.0
Posted: 26-Aug-09

Just got back

August 12th-17th. My girlfriend and I arrived early, around 12p and check-in was a breeze. The view from the beach was breathtaking and for a few moments we just stood there and stared, even if there were a lot of boats anchored in front of the hotel. The food was good, but pool bar and pool close early. One thing that bothered me is how deserted the place was. My girlfriend and I are a young couple and very social, but there was hardly anyone to talk to. It wasn’t too bad for us because we were out most of the days, but I couldn’t imagine being at the hotel all day as empty as it was. On some nights, we would sit by the beach and listen to a small portable radio we had and drink beer and Pina Coladas and relax to the sounds of the waves and we were the only ones there. We never ate at the two specialty restaurants because we were always out, but I hear they are really good. There is a gentleman named Lorenzo that works at the travel office whom we’d like to thank for all his help in finding activities and advice. He was wonderful so don’t hesitate to go see him if you’re staying at the hotel. I’d also like to thank Abelardo at the pool bar for always taking care of us and the rest of the bartenders and crew at the hotel. Please remember to take $1 bills for tipping. These guys work really hard and a tip is always appreciated. Overall we had a wonderful time and would definitely recommend anyone to visit the Grand Coco Bay keeping in mind the things that I just mentioned.

Traveller's tip on recreational activities

There are so many things to do that it’s hard to decide. We took a cab to Xcaret and loved it. Also the whale shark tour was great, a little pricey, but worth the experience. We did this through EcoColors Tours and our guide, Alberto and our captain Abel were great. Also, the party boat and snorkeling at Cozumel was a lot of fun. A good place to eat is El Fogon, mostly local people go there and it’s not the nicest restaurant, but the food is good and inexpensive.

Hotel Themes

Grand Coco Bay has been categorised with the following themes:   Beach Hotel, All-inclusive Hotel Beach Hotel, All-inclusive Hotel view fewer