The GEM Hotel - SoHo, an Ascend Collection hotel
In New York near New York University
In the city center
Centrally located in New York, this property is near Merchant's House Museum, Lower East Side Tenement Museum, and New York University. Other nearby points of interest include Brooklyn Bridge.
See this hotel on a mapProperty amenities
The GEM Hotel - SoHo, an Ascend Collection hotel provides a concierge desk and multilingual staff.
More hotel informationCable/satellite TV
All guestrooms include cable/satellite TV, coffee/tea makers, and hair dryers.
More room informationHotel review summary of The GEM Hotel - SoHo, an Ascend Collection hotel, New York Hotel
| Overall satisfaction | 88% of travellers (61 of 69) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 4.1 | 4.1 | 4.2 | 3.9 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
Most recent reviews and ratings for The GEM Hotel - SoHo, an Ascend Collection hotel in New York
All reviews displayed are submitted by customers who stayed at this hotel. Only the 3 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 1.0 | 3.0 | 1.0 | 2.0 |
Bit disappointed...
Great location...but during our 4 night stay our room was only cleaned once....it is worth noting also that the rooms are extremely cramped, no wardrobe space and not even enough floor space to open your suitcase fully....bed was comfy though....
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 2.0 | 3.0 | 4.0 | 3.0 |
Expensive for what it is.
No service. No breakfast. Good location. Select a room not facing Houston Street.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 3.0 | 3.0 | 5.0 | 4.0 |
Good value
Hotel was well kept but the daily service could use some improvement. I was out of shampoo in my room for 4 of 7 days I was there and the staff did not notice (luckily I had brought my own) Overall I would stay there again

