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Novotel Wellington

In Wellington near Old Government Buildings

Close to Old Government Buildings

This Wellington property is located near Museum of Wellington City & Sea, Old Government Buildings, and Beehive. Additional nearby points of interest include Carter Observatory.

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Hotel restaurant

Novotel Wellington provides a restaurant, a bar/lounge, and a fitness facility. Other amenities include wireless Internet access and conference rooms.

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Refrigerators

Guestrooms have premium bedding, satellite television, and minibars; rooms also include refrigerators, coffee/tea makers, and shower/tub combinations.

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Hotel review summary of Novotel Wellington, Wellington Hotel

Scores are based on a 1 (poor) to 5 (excellent) rating system.
Overall satisfaction 100% of travellers (5 of 5) recommend this hotel
4.2
Hotel service Hotel condition Room cleanliness Room comfort
4.6 4.4 4.8 4.6
Scores are based on a 1 (poor) to 5 (excellent) rating system.

Most recent reviews and ratings for Novotel Wellington in Wellington

All reviews displayed are submitted by customers who stayed at this hotel. Only the 3 most recent reviews are shown.

A traveller does not recommend this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
1 1.0 2.0 3.0 2.0
Posted: 14-May-09

All promises ... No delivery

When I checked in, they tried to put me on the first floor in between the elevator and maid’s supply room. When I asked to be moved, they insisted that I had to pay more money for another room, period. There is no consierge at this hotel. I found this to be a big problem. The front desk said they could operate in such a capacity, but I had unbelievable results. Four times they explicitily said thay had made appropriate arrangements for me (day trips, airport shuttles, etc.). None of these reservations were made and I only discovered this after the first fiasco and then called these companies directly. Finally, on my last night in the country, the front desk claimed (three separate times...) that they had made arrangement for my in-room (ligitamate) massage. When the person never should up, I called the front desk and they spewed excuses for nearly 5 minutes as to why no one was there. If you’re a New Zealander staying in Wellington for business for one night, stay here. If you are someone else, don’t even think of staying here.

A traveller recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 4.0 4.0 5.0 5.0
Posted: 24-Jan-08
A traveller recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 31-Aug-07