The Fairmont Chateau Whistler
Ski-in/ski-out luxury at the base of Blackcomb
In Upper Village
Nestled at the foot of Blackcomb Mountain, this majestic chateau in the Upper Village is suggestive of grand Rocky Mountain lodges; the main Whistler Village is 5 blocks away.
See this hotel on a mapImpressive year-round
Along with coveted ski-in/ski-out access, the resort offers spa tubs and heated pools, a health spa, and, in warmer months, the Fairmont Chateau Whistler Golf Club, designed by Robert Trent Jones, Jr.
More hotel informationViews and marble baths
Fairmont Chateau guestrooms offer views of the surrounding mountains, valley, or woodlands. Amenities include down bedding, marble bathrooms, and high-speed Internet access.
More room informationHotel review summary of The Fairmont Chateau Whistler, Whistler Hotel
| Overall satisfaction | 93% of travellers (73 of 78) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 4.6 | 4.5 | 4.6 | 4.4 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
Most recent reviews and ratings for The Fairmont Chateau Whistler in Whistler
All reviews displayed are submitted by customers who stayed at this hotel. Only the 3 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 1 | 1.0 | 1.0 | 1.0 | 1.0 |
Extremely Disappointing
We come to Whistler often and were very excited to have the opportunity to stay at a Fairmont. We were immediately disapointed when we saw the condition of the room we had. For a luxury hotel, the rooms were far from it. We intially requested a King bed, but they said none were available...on off season...really? They said they’d call us if one opened up. We had an inch of dust on the clock radio, the bed skirts were unironed and turned up, the decor was very outdated and banged up. The walls and doors had dents and scuff marks everywhere. There were no amenities. Internet access was very expensive, the TV was standard. Even the in room coffee selection was sub standard. We had seen other guest at the pool in hotel robes; however our room had none.We finally had to call to get our King room, in which we were told there were plenty of options. The room they moved us to was a partial accessible room, which we did not need and made it difficult for a person with a short stature to feel comfortable. We then noticed that this room also had no robes so we had to call down and get them delivered. After one night, we checking out and moved to another hotel. I told them of our situation and they gave us a comparable rate and upgraded us to a full suite with fireplace, flat screen TV, radio with IPod connectivity, internet access, full kitchen. For a hotel that isn’t rated as nice as the Fairmont, we sure enjoyed ourselves much more and with nicer rooms!
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 2 | 2.0 | 1.0 | 1.0 | 2.0 |
Fairmont Whistler
Our hotel room was in terrible repair. The wallpaper was peeling in the bathroom, there was mold on the ceiling and the paint was peeling over the toilet. The baseboards throughout the room were scuffed and the paint was chipped or peeling. Very disappointing for a Fairmont property.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
If you have the chance you must go to Whistler
Whislter is an AMAZING place. The Fairmont in Whistler is a wonderful place. The Fairmont Hotel is the place to stay in Whistler. The hotel has all that you need, and is centrally located for ease of accessing all that Whistler has to offer. I have already "sold" my friend’s on Whistler and the Fairmont, and plan to return with my wife next year.
