San Carlos Plaza Hotel Resort & Convention Center
San Carlos property with a private beach
Swimming pool
Recreational amenities at San Carlos Plaza Hotel Resort & Convention Center include a private beach, a tennis court, and an outdoor pool. Other amenities include a restaurant, a bar/lounge, and a poolside bar.
More hotel informationCable/satellite TV
Guestrooms have cable television, air conditioning, and cable/satellite TV; bathrooms include shower/tub combinations and hair dryers.
More room informationHotel review summary of San Carlos Plaza Hotel Resort & Convention Center, San Carlos Hotel
| Overall satisfaction | 36% of travellers (4 of 11) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 2.6 | 2.0 | 2.5 | 2.5 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
Most recent reviews and ratings for San Carlos Plaza Hotel Resort & Convention Center in San Carlos
All reviews displayed are submitted by customers who stayed at this hotel. Only the 3 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 1.0 | 1.0 | 1.0 | 4.0 |
Needs better personnel
On saturday 8/1/09 we spent 3 hours on the line at the receiver to get our room because they didn’t have enough personnel to clean up the rooms, this never happend before to me, it is the first time in 10 years as a their guest.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 2 | 3.0 | 2.0 | 1.0 | 2.0 |
This hotel needs investment
We went on a family trip with our 2 year old daughter, and 5 year old son. It was dissapointing how dirty the room was; the carpet needs to be replaced immediately. The condition of the pool was dissapointing as well; the water was hot, and dirty! It was 100+ degrees outside, yet the pool felt as if it was a jacuzzi, even after 7pm. Obviously they don’t maintain the area at all (trash all over the pool). If you have to go to San Carlos I understand you don’t have many options, but my recommendation is not to stay at this hotel.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 3.0 | 3.0 | 3.0 | 3.0 |
Needs to be updated
At first glance, this hotel is very nice. Once you have a chance to look around, it is very dated. We went in July and it is very hot and humid then. The only place it was cool was at the reception desk and our room. The lobby and hall ways were like being in a sauna. Also, there were not many people there, so the shops and other services were not always open. We noticed more services were available on Friday and Saturday. The pool was beautiful, but very warm. The sea was much cooler and offered relief. The room we stayed in was not updated, but per their website, the more expensive rooms are. They will not allow you to bring in any outside food, drinks or coolers. Because of how hot is was, we needed to drink alot and the only option was purchasing drinks from their restaurants or 1 gift shop (which wasn’t always open). No vending machines. Would be a wonderful place if they would do some updates and give more customer service.
