Best Western Real De Puebla
Puebla property in the historical district
In the historical district
This Puebla property is situated in the historical district.
See this hotel on a mapSwimming pool
Recreational amenities at Best Western Real De Puebla include an outdoor pool, a sauna, and a fitness facility. Other amenities include a restaurant, a bar/lounge, and high-speed Internet access.
More hotel informationCable/satellite TV
Guestrooms have cable television; bathrooms include hair dryers and showers only.
More room informationHotel review summary of Best Western Real De Puebla, Puebla Hotel
| Overall satisfaction | 20% of travellers (1 of 5) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 3.4 | 2.8 | 3.2 | 2.8 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
Most recent reviews and ratings for Best Western Real De Puebla in Puebla
All reviews displayed are submitted by customers who stayed at this hotel. Only the 3 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 1 | 3.0 | 1.0 | 2.0 | 1.0 |
Needs Maintainance
No way this hotel is 3+ stars. Staff is nice, lobby is okay, but rooms and other common areas are old, shabby, unpainted, pool is murky, surfaces outside are all unswept, unpainted. The elevator was unpredictable, often closed very shortly after it opened, outside buttons didn’t work. Our rooms had old bedspreads, unwashed windows. Bathrooms had old, cracked floors, peeling sink fixtures. Not a good choice. The location is a long walk from downtown. Not recommended.
Traveller's tip
Stay in the historic district, if possible. Expedia should change their rating system.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 4.0 |
Good enough
Hotel was good enough. The elevator had problems getting to our floor, so sometimes we would have to get off on the floor above and walk down a flight of steps. Everyone was really friendly. The bed was really hard, but it seems to me that a lot of different places we stayed had hard beds.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 3.0 | 3.0 | 2.0 | 3.0 |
HORROR BATHROOM
the barthroom was dirty, with terrible olor, stink!!! horror!!!
dont stay with children
