Hilton Knoxville Airport
Alcoa property near the airport
Traveller ratings summary of Hilton Knoxville Airport, Alcoa Hotel
| Overall satisfaction | 96% of travellers (25 of 26) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 4.5 | 4.6 | 4.5 | 4.5 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
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Individual ratings and reviews
All reviews displayed below have been submitted by customers who stayed at this hotel. Only the 25 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Hilton Knoxville, TN Airport Review=GREAT
What a great place to stay. Clean, good food, friendly staff. I did not explore the surrounding neighborhood. I felt safe at this property. The convenience of the location is rated past a 5! Very refreshing. I will stay here if travel to Knoxville, TN requires a hotel stay. I wont look any further than the Hilton.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Nice and close to airport
Nice hotel and would stay there again if ever in Knoxville
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Friendly Hotel
The hotel was very nice and all the employees in the restaurant and bar were extremely friendly. We chose the Hilton because we wanted to have dinner and drinks instead of driving around town looking for something and we were very pleased with our decision.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 4.0 |
Best Airport Hotel
Best airport hotel! One can walk to it (no waiting for the hotel shuttle). Was able to get full salad meal in the bar at 10:00 pm after arrival. WiFi in room had easy access. Went back for lunch during return flight layover. Only suggestion? Offer Wi Fi in lobby to restaurant patrons for small fee (or free) as airport WiFi not easily accessed.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Exceeded all expectations
I was traveling with my two young children. Hotel staff was courteous and helpful. Coopers Restaurant was convenient and child oriented. Airport was walking distance. Perfect experience.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 4.0 | 5.0 | 4.0 |
Very nice stay, great service.
nice, very close to the Airport - 100 yards under a covered walkway, great food, very happy with my stay. Great fried green tomatoes at the inside restaurant.
Traveller's tip for business travellers
I was upgraded to the 6th floor Business Class area that provided free breakfast and dinner snacks
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
A fine hotel
Although I stayed only one night in order to catch an early flight the next morning, I have to say that this is one of the nicer hotels in which Ive stayed in quite awhile. Everything about it seemed to be of exceptionally high quality. A very clean room, prompt room service, good food from the restaurant, and the hotel is only a short walk from the airport. I couldnt find anything to complain about.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Great Hotel!!
Easy access to the knoxville airport. And very easy to find. Friendly hotel staff and very helpful.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 4.0 | 5.0 | 5.0 | 5.0 |
Great airport hotel
Very convienent place to stay if you have an early morning flight the following day. Clean hotel with good amenities. Breakfast buffet was beautiful, delicious, and very reasonably priced (less than $15) -- much cheaper than Chicago OHares Hiltons breakfast menu!
Traveller's tip
My only complaint...when checking in at the front desk, I was asked if I wanted a credit/debit card swiped to pre-pay any incidentals. I asked if any hold would be placed on the card. The employee said not that she knew of, and so I handed her my debit card. When I checked my bank account online a few days later, a $50 hold was placed on the card for almost a week. I called the hotel and an employee said thats normal policy.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 3.0 | 3.0 | 3.0 |
Would Stay Again
The cocktail bar had a wonderful staff. There was an older gentleman bartender who was truly a credit to your hotel
Traveller's tip on nightlife
Go to Cotton Eye Joes
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 4.0 | 4.0 | 4.0 |
For business travelers, great hotel!
cant beat location, especially in the winter! good value for the money.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
The most convenient stay near TYS!
A short walk to Tyson Field makes this hotel a must for those early morning flights out of Knoxville. Hotel parking is usually free and convenient for 3-5 day trips. The only shortcoming is bad microwave bar food once the kitchen closes...
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
The most relaxed I felt for a long time.
I enjoyed my 20 hour wait for my daughter to come to the Knoxville Airport. The location is convienient, the room was very relaxing and I enjoyed the Crabtee and Evelyn soaps. Breakfast in the morning was great. I would come back if I needed to stay in the Knoxville area.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 5.0 | 5.0 | 4.0 |
Easy walk to Knoxville airport
Since flights out of knoxville are slim late at night, it worked well to stay at the Hilton TYS the night before my early-morning departure. Breakfast was good (and inexpensive compared to big cities), and it was a 100foot covered walk to the airport.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 5.0 | 4.0 | 4.0 | 4.0 |
Convenience at its best!
This hotel was extremely convienent. It has an outdoor walkway to the airport and considering its so close, it was VERY quiet. The computer in the lobby was very nice for checking in to flights, although there is wireless in the rooms. I will definetly choose to stay here again if need be!
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Great
Great stay
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 2 | 5.0 | 3.0 | 3.0 | 3.0 |
More expensive than other hotels in the immediate area--but no better
I chose the Hilton Knoxville (airport) because it was the most expensive hotel in the area, so I thought it would be the nicest hotel in the Alcoa/Maryville area. It was not. It cost around 70$ per night more, and I did not get that back in niceties. Except for the lobby and the lobby bar, the hotel was dingy, and parts of it smelled funny (especially the pool area...I think something died in there?). The room was no more than okay (except for the bathroom, which was run-down and needed some fixture replaced), and sadly, it was no better than the Holiday Inn down the road (*** I had a friend traveling with me who opted to save money and stay at the Holiday Inn. Her room was equivalent to mine at the Hilton, except for the price). Two positive notes: (1) the staff at the Hilton was friendly and helpful. (2) this hotel is an easy, convenient walk from the airport.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 4.0 | 5.0 | 5.0 | 5.0 |
Nice Stay
As an Expedia member of several years now, I have come to expect a well-correlated experience through the efforts of their professional staff. From New Mexico to Michigan, or on my most recent visit to Tennessee, I have not been disappointed with the service and overall expertise provided by my Expedia travel account representatives. I highly recommend this travel service to anyone interested in traveling comfortably, safely, and soundly. Regards, Jonathan C. in Dayton, Ohio
Traveller's tip on recreational activities
If in Alcoa/Maryville, Tennessee during the early Fall, check out the John Sevier Tennis Courts in Maryville.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 4.0 | 4.0 | 4.0 |
A PLeasant Surprise
We were pleasantly surprised here. Everything was quite nice here, including the food. The only drawback was the loudness of our next door neighbors tv. We could hear them watching (the Olympics) late into the night and very early on Saturday morning.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Great hotel
Enjoyed my stay. They were very accommodating and easy to work with for our presentation. Would recommend this to another business traveler.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 5.0 | 5.0 | 4.0 | 4.0 |
Ultra convenient to Knoxville airport
We had a 6 am flight so stayed at the Hilton the night before...it was literally a 60 second walk to the airport terminal. Nice hotel and helpful staff, only beef was the very soft bed. I would return to this Hilton.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 4.0 | 4.0 | 4.0 |
not impressed
I have had far better accomodations for alot less money.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Great hotel, easy access to airport, saves parking expense at airport
Have stayed here several times when we have an early flight out and have never been disappointed in the room and the service. Able to park in their lot and saves on parking fees at airport.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Extra Mile
Great hotel, easy access to airport! Someone in my party had an allergy to down and they stripped the room and held it down free until out midnight check in. Great service, nice hotel.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 1.0 | 4.0 | 2.0 | 4.0 |
slightly disappointed
Though the beds and bedding were awesome, the maid service was not good at all. The attendant, as they are called, did not wipe off the tables, or replentish the soaps etc. Also, the bathroom was not user friendly at all, with a hand bar in a bad area.
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