The St. Regis Monarch Beach Resort
Elegant resort overlooks Orange County coastline
Coastal landmark
Between San Diego and Los Angeles, this 172-acre resort is in Orange County's beachside community of Dana Point, overlooking the Pacific Ocean and three miles from the 200-year-old Mission San Juan Capistrano.
See this hotel on a mapSpa, golf, and sand
The St. Regis Monarch Beach Resort's many leisure amenities include swimming pools, an 18-hole golf course, tennis courts, a private beach club, extensive spa, and fitness center offering views of the ocean.
More hotel informationCustom comfort
Guestrooms at The St. Regis Monarch Beach Resort offer balconies, custom-designed furniture, floor-to-ceiling mirrors, flat-screen TVs, and beds with down comforters and 300-thread-count linens. Marble bathrooms feature soaking tubs.
More room informationHotel review summary of The St. Regis Monarch Beach Resort, Dana Point Hotel
| Overall satisfaction | 88% of travellers (16 of 18) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 4.3 | 4.6 | 4.6 | 4.5 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
Most recent reviews and ratings for The St. Regis Monarch Beach Resort in Dana Point
All reviews displayed are submitted by customers who stayed at this hotel. Only the 3 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 1 | 1.0 | 3.0 | 4.0 | 3.0 |
Total Rip Off. Don’t Go Here!
From the time we arrived we were disappointed. I took my girlfriend here for the night because I have been working a lot, I wanted to show her a nice time and it was an easy drive from LA. The Front Desk Manager, was pretty rude. He would not honor any of the benefits that we were entitled to either from AMEX or SPG, and then he put us in a room facing a dirt lot behind the hotel. In addition, they tagged us with an extra "resort fee" beyond the amount I had agreed to on expedia as a total rate. The facility is nice. We stayed inside for dinner and the people in both the spa and the restaurant were very nice. However, I would definitely not stay here again. There are much better places for the same or less in the area that don’t try to rip you off. This place is definitely 3 stars or below.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 2.0 | 4.0 | 5.0 | 5.0 |
Disappointing for 5 star at this price - Hotel is Bankrupt and it shows
My wife and I were very disappointed in this hotel which is held out to be a 5-star resort. The price of the room is outrageous for what you get (instead of the St. Regis we began calling it the "Out-rageous"). Rooms, though comfortable and relatively large, were poorly maintained. Our air conditioning did not work, several lights were burned out and the safe had "low batteries" and therefore was unusable. Calls to the front desk resulted in frustrating hold times of many minutes - so we just decided to let the issues go rather than wait on hold and then wait for a member of the staff to show up. It seems as though the fact this hotel is bankrupt (in receivership) has very much affected service as well. Waits at the coffee shop for simple items (like yogurt or granola) were 15 minutes or longer. The cause - a skeleton crew who were completely unprepared (at 10 a.m. - we were told the yogurt parfaits had not been made in time for Sunday morning). Add to this the fact that they add a hidden "resort fee" of $35 and a "parking fee" of $25 on top of the outrageous price they already charge - and you can see why we just cannot recommend this place to anyone. This is a wanna-be 5-star resort at full 5-star prices. Avoid it like the plague.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 4.0 | 4.0 | 4.0 | 2.0 |
Not Relaxing
I must say that the resort is just beautiful. But the main reason I went there for the Memorial Day weekend was to catch up on some rest and relax for two days The first night we got to bed at around 11pm and was awakened at around 2am with the sound of loud running water above my head it lasted for about 30 minutes then it stopped and started again and continued for another 20 minutes I called the front desk and they said they would take care of it. Then at around 4 pm it sounded like the people above me were dragging furniture around their suite I was a little upset because I did not get back to sleep and ended up more tired than if I had stayed in my home in Los Angeles. I asked to be moved to another room and was moved to a higher floor which made all the difference. Just a note to self do not stay on the 1st floor north wing room 115 really bad. Valet is very slow so make sure to call from your room or you will wait for 20 minutes Also we had requested to have our Champaign put on ice and both nights they brought the ice bucket and did not put the Champaign in the ice bucket so when we got back to our room we had plenty of ice and warm champagne and no champagne glasses, When I stay at a resort of this caliber I am looking for all the little special things they can do for you that makes your stay amazing and the St Regis dropped the ball on many of them Dinner at Stonehill Tavern was fantastic and the St Regis CD that they have supplied in the room is a must buy. Over all not bad but I have stayed at much better for about the same price.
