Congress Plaza Hotel
Historic Chicago hotel across from Grant Park
Location
Built in 1893, this downtown Chicago hotel offers a convenient location across from Grant Park and close to Lake Michigan.
See this hotel on a mapProperty Amenities
The public areas of Congress Plaza feature ornate chandeliers, statuary, and murals; a lounge and two restaurants are on site.
More hotel informationGuestrooms
Congress Plaza Hotel's guestrooms offer high-speed Internet access and cable TV; many have Chicago or Lake Michigan views.
More room informationHotel review summary of Congress Plaza Hotel, Chicago Hotel
| Overall satisfaction | 69% of travellers (284 of 410) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 3.6 | 3.1 | 3.6 | 3.4 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
Most recent reviews and ratings for Congress Plaza Hotel in Chicago
All reviews displayed are submitted by customers who stayed at this hotel. Only the 3 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 2 | 2.0 | 3.0 | 3.0 | 3.0 |
Regretably Ignored Bad Reviews.
Not much good to say about this hotel except a little cheaper than those close-by. Wanted this area, next time will stay farther away and take a taxi and/or train to meetings. Should make up cost by lower room rate. In any event, thought I would give it a try even though there were some bad reviews. Staff not that friendly just for starters. No hot water in the morning in the shower, but there was plenty in the sink. Seedy eating places. Layout very awkward. If you decide to stay there anyway, test the hot water, and request lower floor, I was on the top floor, that is still quiet. I left a day early partially due to my dislike of the hotel.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 3.0 | 3.0 | 3.0 | 3.0 |
VERY HISTORIC - OLD
Very overpriced for the quality. Very small room but did have a king size bed. Could use some updating. Seem to be very understaffed for the size. Bathroom sink leaking from the undersink plumbing.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 3.0 | 4.0 | 3.0 |
Good Location
Old hotel, god location
