Grand Hyatt San Francisco Union Square
Upscale high-rise on San Francisco’s Union Square
Shopping, cable cars
Rising 36 stories above Union Square, this sleek, contemporary hotel is 1 block from cable cars, 3 blocks from Westfield San Francisco Centre shopping mall, and 4 blocks from the Financial District.
See this hotel on a mapViews from the top
The Grand Hyatt San Francisco Union Square is home to the Grandviews Restaurant, a top-floor dining room with panoramic views of San Francisco and the bay. Wireless Internet access is available throughout the hotel.
More hotel informationHyatt Grand Beds
Guestrooms feature Hyatt Grand Beds, including comfy Sealy Posturepedic mattresses. Floor-to-ceiling windows overlook nearby streets; higher-level rooms provide spectacular skyline views.
More room informationHotel review summary of Grand Hyatt San Francisco Union Square, San Francisco Hotel
| Overall satisfaction | 90% of travellers (186 of 206) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 4.3 | 4.3 | 4.3 | 4.2 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
Most recent reviews and ratings for Grand Hyatt San Francisco Union Square in San Francisco
All reviews displayed are submitted by customers who stayed at this hotel. Only the 3 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 1 | 1.0 | 1.0 | 1.0 | 2.0 |
Worst hotel experience ever
Arrived to hotel workers’ strike. Unable to get any type of room cleaning. Had to repeatedly beg for clean towels, sheets, and shampoo. We were finally offered a new room during our stay, because we couldn’t get any type of housekeeping in our room. Bathrooms at the conference were dirty. We were repeatedly told how "sorry" everyone was for the inconvience, but I didn’t pay for "I’m sorry." The noise from the strikers went on all day and all night, complete with huge drums that were banged around the clock. The Hyatt did nothing to try to make our stay a little more comfortable or cleaner. I understand that the strike may have been out of their control, but there was no excuse for the lack of services for which we had paid, or some type of compensation.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Great San Fran Experience
This is a very nice hotel with excellent staff and you can’t beat the location! I would definitely stay there again.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 4.0 | 4.0 | 3.0 |
Great Location
Close to Public transportation, cable cars and in close proximity to amazing shopping!
Promotions
Limited Time Offer
Book a stay in a room in the Limited Time Offer rate category and receive a discount on the room rate of up to 20% or more.
Limited Time Offer valid at participating Hyatt hotels and resorts. Offer not valid at Hyatt Place or Hyatt Summerfield Suites. Full non-refundable prepayment required at time of booking. Save up to 20% or more off the Hyatt Daily Rate for standard accommodations. Rates and participation may vary by property and date of arrival. All hotel reservations are subject to availability and must be made in advance. Offer excludes service charges, taxes and other incidental expenses. Additional guests may be subject to additional hotel charges. Additional charges apply to room type upgrades. Offer not valid with groups/conventions; not combinable with other promotions. Blackout periods and other restrictions may apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
San Francisco On Sale
Book a stay for travel January 22 - December 31, 2009 and receive US$25 food and beverage credit per stay.
Blackout dates: October 1-31, 2009. Must book "SFO On Sale" rate plan to receive benefits. All hotel reservations are subject to availability and must be made in advance. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Rate is per room per night; based on double occupancy. Room tax not included. Additional charges apply to room-type upgrades. Additional guests may be subject to additional hotel charges. No refunds for any unused portion of package. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
