Millennium Hotel London Knightsbridge
Chic, sophisticated hotel with restaurant
Near Harrods
Soaring above the neighboring Gucci and Fendi boutiques, this modern London hotel is set in the trendy Knightsbridge designer shopping area, 100 meters from Harrods.
See this hotel on a mapCocktail bar
Innovative Modern European cuisine with an Asian twist is served in the chic contemporary restaurant; Millennium Hotel London Knightsbridge also has a hip cocktail bar.
More hotel informationMinibars in rooms
Wooden furnishings with oriental touches blend with patterned fabrics and marble bathrooms in the 222 air-conditioned guestrooms, which include laptop-sized safes and fully-stocked minibars.
More room informationHotel review summary of Millennium Hotel London Knightsbridge, London Hotel
| Overall satisfaction | 80% of travellers (20 of 25) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 3.6 | 3.8 | 4.0 | 3.5 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
Most recent reviews and ratings for Millennium Hotel London Knightsbridge in London
All reviews displayed are submitted by customers who stayed at this hotel. Only the 3 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 1.0 | 4.0 | 5.0 | 5.0 |
Let down by the appalling check in desk!
I had big hopes as this hotel is highly recommended by some good friends! We arrived for my 30th birthday celebrations and the service at the check in desk was appalling; we had a 20 minute wait to check in and the people on the desk were incredibly ill mannered; hardly made eye contact and did not smile once! This is the face of the hotel and I am sorry to say, really coloured my perception of the overall experience. My partner thinks that the foreign staff come across as brusque but I personally think they were just rude and quite snooty! We had to wait 3 hours for our room and then they didn’t know whether it was clean or not! They lost our paperwork, which we could easily spot behind the desk, they made my partner swipe his credit card no less than 7 times because of a new check in system! When I pointed out that we had waited 3 hours for our room, they offered us two drinks vouchers for the bar - only because they were being watched by a supervisor and not because they were genuinely sorry for our poor experience!! Its a shame that such a beautiful hotel falls down so badly at the first hurdle - as everything after that experience at the check in desk, was great; the room was clean, beautifully appointed (although a little small) and the concierge service were thoroughly helpful and pleasant. I’d like to say that I’d give them a 2nd chance but they are too expensive to risk a second bad experience and why should we, when there are too many wonderful competitors to try!
20 minutes walk down Sloane Street to the Botanist on Sloane Square - its tucked away in the corner but well worth a visit for some lunch!
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 1 | 1.0 | 2.0 | 2.0 | 1.0 |
Stay Away
We were not give the type of rooms we had requested, paid for, and which the hotel had confirmed with us. The front desk staff was indifferent and rude. The rooms were tiny, could barely fit one medium suitcase, let alone two. The bathroom was tiny, and there was banging of hotel room doors all night until 4 a.m. Overall, great location but a terrible place to stay.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 1 | 1.0 | 2.0 | 5.0 | 1.0 |
small rooms and bad staff
Great location very close to shopping, tourist locations and a tube stop. They charged for internet about $50 a day and it only worked about 1/3 of the day. The staff are English as a second language and are not nice or helpful. The room was so small that we could hardly walk around the bed. We stayed there for 5 days and the tea and coffee was never replaced in the room. We attempted to watch a pay for view movie that didn’t work and could not get any help from the staff. The room was very hot and the air conditioning just didn’t cool the room and made sleeping impossible. I never had a hot shower, just warm. Is it really too much to ask that in an English speaking nation that one could communicate with the front desk.
