Best Western El Rancho Inn & Suites
Millbrae property with a complimentary airport shuttle
Millbrae
This property is located in Millbrae. Cow Palace is a regional attraction. Additional regional points of interest include Candlestick Park.
See this hotel on a mapAirport shuttle
Recreational amenities at Best Western El Rancho Inn & Suites include a spa tub, a fitness facility, and a seasonal outdoor pool. Other amenities include a restaurant, a complimentary airport shuttle, and a bar/lounge.
More hotel informationPremium channels
Guestrooms have cable television, direct-dial phones, and free local calls; rooms also include coffee/tea makers and hair dryers.
More room informationHotel review summary of Best Western El Rancho Inn & Suites, Millbrae Hotel
| Overall satisfaction | 85% of travellers (51 of 60) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 4.1 | 3.9 | 4.1 | 3.8 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
Most recent reviews and ratings for Best Western El Rancho Inn & Suites in Millbrae
All reviews displayed are submitted by customers who stayed at this hotel. Only the 3 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Great Sonoma Option
The Best Western El Rancho is in tiny downtown Glen Ellen. Its small, with comfortable, clean and bright rooms, lovely gardens and grounds and right on the creek. The staff was friendly and helpful and we could walk to excellent restaurants.
Be sure to eat at The Fig Cafe.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 4.0 | 4.0 | 4.0 |
Good hotel for the price
We needed a nice hotel near the airport and this was it. Very friendly staff and nice room. Would stay again and did because our flight was cancelled and we stayed there two days later! Great shuttle to airport as well.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 2 | 2.0 | 1.0 | 3.0 | 2.0 |
A very disappointing stay
The parking lot was packed so I thought it must be a good place. Well, half or more of the cars that jam up the parking lot are from people who leave their car there while they fly. It is a big business for them. Anyway, the rooms are dinghy (old and faded), the TV is cheap and ten years old, and my shower didnt work (at all). When I called to get it fixed the first time, the message was that I would need to wait for a maintenance guy and that would be at least 30 minutes (understandable that the guy might be busy). Finally I called a second time and a different person told me I could move next door, but I would need to come to the desk to pick up the key and move my own luggage. Not a big hardship but it was a long walk. The AC unit is noisy. I think you can do better.
Traveller's tip on dining
Lots of fast food and asian restaurants nearby.

