Aerostar Hotel
Located in Moscow's Belorusskaya with a health club
Moscow
Situated in the Belorusskaya neighborhood of Moscow, this property is near Moscow Zoo. Another nearby point of interest is Hermitage Garden.
See this hotel on a mapHotel restaurant
Recreational amenities at Aerostar Hotel include a health club, a sauna, and a fitness facility. Other amenities include a restaurant, complimentary breakfast, and a bar/lounge.
More hotel informationPremium channels
Guestrooms have satellite television, minibars, and direct-dial phones; rooms also include coffee/tea makers, hair dryers, and bathtubs only.
More room informationHotel review summary of Aerostar Hotel, Moscow Hotel
| Overall satisfaction | 62% of travellers (5 of 8) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 3.6 | 4.2 | 4.5 | 4.2 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
Most recent reviews and ratings for Aerostar Hotel in Moscow
All reviews displayed are submitted by customers who stayed at this hotel. Only the 3 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 2 | 1.0 | 3.0 | 3.0 | 3.0 |
Hotel staffs are poorly trained
This is the hotel where you can find so many inconsistencies in their responses. For example, I asked the concierge on how much it cost for a shuttle to Domodedovo airport she answered 2000 roubles. The next day when I was ready to order the shuttle service another staff told me it cost 3000 roubles. Another example, their business center open from 9AM-7PM, but outside the normal hour you can go to th front desk to ask them to open the door for you. It is officially posted on the door. However, it depends on the staff. Sometimes they help you sometimes they ask you to come tomorrow morning. The safe box in the room was broken/not resetted. I also lost my camera cover in the room. They must have accidentally disposed it when cleaning the room. The restaurant was also very slow in their service. There is no other option for eating since there are no restaurants nearby within 10 minutes walking, unless you want to take taxi/metro. The only advantage of this hotel is that it is near Dynamo metro staion.
Traveller's tip on saving a few bucks
Don’t pay for the expensive airport shuttle to Domodedovo. Take Aeroexpress train from Pavletskaya metro station instead. It is a very nice train.
Comment from the hotel's management
Posted: 16-Nov-09Dear Guest! We had to take some time to analyse the information you had described earlier. Taxi rates system is flexible enough and responsible transportation company could have offered you any discount for the first inquiry. Business center is closed in the evening but sometimes if there is a possibility to leave their workplace Front Desk receptionist can assist the Guest and accompanies him there. We are sincerely grateful for your feedback! Since your response can help us to improve services and do it more qualified, more detailed to small articles which are so important for our Guests. The comfort depends on small things also! We hope your future stay in our hotel to be more pleasant!
Hotel Management, General Manager
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 4.0 | 5.0 | 5.0 | 5.0 |
Enjoyed our stay
Overall, it is a very comfortable hotel. It is very well maintained. Excellent breakfast selection. There is not much in the local area, but it is close enough to the subway station. Red Square is only 3 stops away by subway.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 4.0 | 4.0 | 4.0 |
Convenient with Good Services
The hotel is in a good location ten minutes from the metro. The hotel offers services such as a business center, gift shop and cocktail lounge with wi-fi and light food. It is a very good value for the cost.
